Opening hoursMonday, Wednesday, Thursday 8:00 am - 6:00 pm
Tuesday and Fridays 8:00 am - 8:00 pm
Saturday - 9:00 am to 4:00 pm
Springbank Medical Centre is located on the right hand side at the back of the Springbank Plaza Shopping Centre, Waterloo Corner Road in Burton about 22kms north of Adelaide CBD. The centre has adequate parking and easy access from Waterloo Corner Road.
The clinic provides holistic quality medical services to the local community including Allied Health services and visiting specialists.
All doctors in Springbank Medical Centre are committed to ongoing education to ensure the most up to date treatment is available to all patients.
Springbank Medical Centre encourages each patient to choose his/her own doctor. All doctors in this practice are committed to ongoing medical education to ensure the most up to date treatment is available to our patients.
Standard appointments are usually 10-15 minutes. If you require extra time i.e. for forms to be filled out, or complex reasons, please make a double booking with the receptionist when booking your appointment. Provision is made for urgent appointments.
Please inform us as soon as possible if you wish to cancel an appointment. Short notice of < 1 hours cancellation or non attendance will incur a $50.00 fee. An SMS reminder system is in place. If you do not wish to receive SMS Reminders Please inform reception.
Delays are sometimes unavoidable. If the doctor is running behind by more than 30 minutes we will aim to inform you before your appointment time.
Home visits are available to our regular patients (within a 5km radius) where their condition prevents them from attending the surgery. Home visits attract a $50 gap.
Although most issues are best handled via direct consultation, a doctor will always be available during normal surgery hours for emergency advice only.
A recall/reminder system is available to remind you to attend for routine investigations and/or immunisations. Please inform reception if you wish/do not wish to receive these recalls.
Results and Immunisations
All patients are required to make a follow up appointment for test results.
Immunisations are available. Please ask reception at time of booking.
All patients are required to book an appointment for referrals and sick certificates. Sick certificates cannot be back dated.
The Springbank Medical Centre is a fully accredited practice and follows the guidelines recommended by the Royal Australian College of General Practitioners regarding infection control and sterilizing techniques.
Management of your personal information
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorized members of staff. Occasionally our practice undergoes quality control audits (For Accreditation) which include a review of medical records. These reviews are carried out by another qualified doctor (not from this practice), on a small number of randomly selected medical records. If you do not wish your notes to be reviewed in this way, please advise reception.
Our practice operates according to the Australian Medical Association Code of Ethics. Occasionally we may ask you to complete a confidential questionnaire regarding your thoughts on our surgery. If you believe improvements can be made, there are feedback forms located at reception. While we believe that issues are best handled within the practice, you may choose to address your concerns to:
Health and Community Services
Level 4, East Wing,
50 Grenfell Street
Adelaide SA 5000
Fees and Accounts
New Patients are welcome to our practice. However new patients are charged privately for the first consult. Full payment is made on the day with Medicare being refunded to nominated account. Leaving a $15 gap payment. A small charge does apply to some minor procedures.
We welcome WorkCover and MVA however; accounts without a valid claim number are to be paid in full by the patient.
An appointment is required for prescriptions. It is not always medically safe to issue a prescription without a consultation therefore we request that you check your prescription requirements prior to your consultation.